Case study · Hospitality
Ring N Bring
Ordering and operations platform for hotels and restaurants
- Ring N Bring
- Integration servicesMy work
- Venue systemsPOSPMSAI
Overview
Ring N Bring connects guests, venue staff and operators. Guests scan a QR code to see the menu, order, ask for service, pay and leave feedback. Staff receive requests in real time on phones, tablets and wearables, and operators run the venue from admin dashboards. The platform is a large Firebase-based monorepo and integrates with POS, PMS and payment systems including Oracle Simphony, Foodics, Stripe and PayTabs.
What I did
- Built and maintained the NestJS services that integrate the platform with venue POS and PMS systems: Oracle OHIP, Oracle Gen1 and Gen2, Infrasys, Omega and Foodics.
- Added new features to these integrations and kept orders, menus and billing in sync between the platform and each venue's systems.
- Integrated the OpenAI and Anthropic APIs to add AI features that support sales.
Key features
- QR menus, ordering, service requests, payments and feedback
- Open-tab ordering, reservations, charge-to-room, loyalty and multilingual support
- Admin dashboards for menus, tables, QR codes, staff, devices and analytics
- Real-time receiver apps for staff on mobile, tablet and wearable devices
- POS, PMS and payment integrations