Case study · Hospitality

Ring N Bring

Ordering and operations platform for hotels and restaurants

My role
Full Stack Developer
Domain
Hospitality
Delivered at
Nextbridge Limited
Integration architecture
  1. Ring N Bring
    • Guest QR app
    • Staff apps
    • Admin dashboards
  2. Integration servicesMy work
    • NestJS
    • MySQL
    • MongoDB
  3. Venue systems
    POS
    • Oracle OHIP
    • Oracle Gen1
    • Oracle Gen2
    • Infrasys
    • Omega
    • Foodics
    PMS
    • Oracle OHIP
    AI
    • OpenAI
    • Anthropic

Overview

Ring N Bring connects guests, venue staff and operators. Guests scan a QR code to see the menu, order, ask for service, pay and leave feedback. Staff receive requests in real time on phones, tablets and wearables, and operators run the venue from admin dashboards. The platform is a large Firebase-based monorepo and integrates with POS, PMS and payment systems including Oracle Simphony, Foodics, Stripe and PayTabs.

What I did

  • Built and maintained the NestJS services that integrate the platform with venue POS and PMS systems: Oracle OHIP, Oracle Gen1 and Gen2, Infrasys, Omega and Foodics.
  • Added new features to these integrations and kept orders, menus and billing in sync between the platform and each venue's systems.
  • Integrated the OpenAI and Anthropic APIs to add AI features that support sales.

Key features

  • QR menus, ordering, service requests, payments and feedback
  • Open-tab ordering, reservations, charge-to-room, loyalty and multilingual support
  • Admin dashboards for menus, tables, QR codes, staff, devices and analytics
  • Real-time receiver apps for staff on mobile, tablet and wearable devices
  • POS, PMS and payment integrations